Palo Alto Networks incident
Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues
Resolved after 1 day 9 hours, affecting N.Virginia (us-east-1) and Ohio (us-east-2) and 1 more, on March 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Mar 11, 2026, 06:57 PM UTC
We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls. Note: Data plane traffic and security enforcement are not impacted by this event. Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue. Next Update: [11:00 PM UTC], [March 11, 2026]
- identified Mar 12, 2026, 03:05 AM UTC
We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls. Note: Data plane traffic and security enforcement are not impacted by this event. Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue. Next Update: [09:00 AM UTC], [March 12, 2026]
- monitoring Mar 12, 2026, 04:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 04:37 AM UTC
This issue has been resolved
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