Palo Alto Networks incident

Prisma Cloud Incident - Delayed Ingestion [APP3]

Minor Resolved View vendor source →

Palo Alto Networks experienced a minor incident on March 18, 2026 affecting Americas - US - app3.prismacloud.io, lasting 19h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 09:05 PM UTC
Resolved
Mar 19, 2026, 04:28 PM UTC
Duration
19h 23m
Detected by Pingoru
Mar 18, 2026, 09:05 PM UTC

Affected components

Americas - US - app3.prismacloud.io

Update timeline

  1. investigating Mar 18, 2026, 09:05 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 09:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 19, 2026, 04:28 PM UTC

    This incident has been resolved.