Palo Alto Networks incident

Investigating Cortex Federal Certificate Issue

Resolved after 7 hours 46 minutes, affecting United States - Government and United States - Goverment and 1 more, on March 20, 2026.

monitoring Mar 20, 2026, 08:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 20, 2026, 07:43 PM UTC
Resolved
Mar 21, 2026, 03:30 AM UTC
Duration
7h 46m
Detected by Pingoru
Mar 20, 2026, 07:43 PM UTC

Affected components

United States - GovernmentUnited States - GovermentUnited States - GovernmentUnited States - GovernmentFedRAMP Moderate

Update timeline

  1. investigating Mar 20, 2026, 07:43 PM UTC

    We are currently investigating an issue with certificates in our Cortex Federal Environment. Agent local protection is not affected.

  2. identified Mar 20, 2026, 07:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 20, 2026, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 21, 2026, 03:30 AM UTC

    This incident has been resolved.

Your product runs on more than Palo Alto Networks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →