Palo Alto Networks incident

Investigating Cortex Federal Certificate Issue

Major Resolved View vendor source →

Palo Alto Networks experienced a major incident on March 20, 2026 affecting United States - Government and United States - Goverment and 1 more component, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 07:43 PM UTC
Resolved
Mar 21, 2026, 03:30 AM UTC
Duration
7h 46m
Detected by Pingoru
Mar 20, 2026, 07:43 PM UTC

Affected components

United States - GovernmentUnited States - GovermentUnited States - GovernmentUnited States - GovernmentFedRAMP Moderate

Update timeline

  1. investigating Mar 20, 2026, 07:43 PM UTC

    We are currently investigating an issue with certificates in our Cortex Federal Environment. Agent local protection is not affected.

  2. identified Mar 20, 2026, 07:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 20, 2026, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 21, 2026, 03:30 AM UTC

    This incident has been resolved.