Palo Alto Networks experienced a minor incident on April 1, 2026 affecting WildFire Global Cloud and WildFire Europe Cloud and 1 more component, lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Affected components
WildFire Global CloudWildFire Europe CloudWildFire Singapore CloudWildFire Japan CloudWildFire UK CloudWildFire U.S. Government CloudWildFire Canada CloudWildFire Australia CloudWildFire Germany CloudWildFire India Cloud
Update timeline
- investigating Apr 01, 2026, 09:34 AM UTC
WildFire is currently experiencing an issue in all the the Clouds. We are actively working on this issue and will provide another update by 11:30 AM with further details. Customer Impact: Unable to access the Wildfire cloud regional portals Workaround: N/A
- monitoring Apr 01, 2026, 02:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2026, 02:31 PM UTC
This incident has been resolved.