Palo Alto Networks incident

Prisma Cloud Incident [APP3] - Delayed asset ingestion

Notice Resolved View vendor source →

Palo Alto Networks experienced a notice incident on April 9, 2026, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 06:14 PM UTC
Resolved
Apr 10, 2026, 09:32 PM UTC
Duration
1d 3h
Detected by Pingoru
Apr 09, 2026, 06:14 PM UTC

Update timeline

  1. investigating Apr 09, 2026, 06:14 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 06:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 09, 2026, 07:55 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 09, 2026, 08:54 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 10, 2026, 01:44 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 10, 2026, 09:18 AM UTC

    Monitoring: We have applied a mitigation and monitoring the system closely.

  7. monitoring Apr 10, 2026, 12:16 PM UTC

    A mitigation is applied and we are closely monitoring our system.

  8. resolved Apr 10, 2026, 09:32 PM UTC

    This incident has been resolved.