Palo Alto Networks incident
Enterprise DLP - No Incidents in UIM in US region
Palo Alto Networks experienced a minor incident on April 16, 2026 affecting DLP (NGFW) NAM and Prisma Access DLP, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
DLP (NGFW) NAMPrisma Access DLP
Update timeline
- identified Apr 16, 2026, 10:14 PM UTC
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
- monitoring Apr 16, 2026, 11:11 PM UTC
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
- monitoring Apr 16, 2026, 11:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 17, 2026, 02:24 AM UTC
The issue has been resolved and all incident should now be viewable in UIM.