Palo Alto Networks incident

Enterprise DLP - No Incidents in UIM in US region

Resolved after 4 hours 10 minutes, affecting DLP (NGFW) NAM and Prisma Access DLP, on April 16, 2026.

monitoring Apr 16, 2026, 11:59 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 16, 2026, 10:14 PM UTC
Resolved
Apr 17, 2026, 02:24 AM UTC
Duration
4h 10m
Detected by Pingoru
Apr 16, 2026, 10:14 PM UTC

Affected components

DLP (NGFW) NAMPrisma Access DLP

Update timeline

  1. identified Apr 16, 2026, 10:14 PM UTC

    We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.

  2. monitoring Apr 16, 2026, 11:11 PM UTC

    We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.

  3. monitoring Apr 16, 2026, 11:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 17, 2026, 02:24 AM UTC

    The issue has been resolved and all incident should now be viewable in UIM.

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