Palo Alto Networks incident

DNS Security issue

Resolved on April 17, 2026.

resolved Apr 17, 2026, 09:47 PM UTC

There was a DNS security service issue that occurred at 9:03 AM PDT in the us-central1 region and has been resolved at 10:15 AM PDT. Customer Impact: This issue may cause the customers in us-central1 to experience high latency with the DNS security service.

Started
Apr 17, 2026, 04:00 PM UTC
Resolved
Apr 17, 2026, 04:00 PM UTC
Duration
–
Detected by Pingoru
Apr 17, 2026, 04:00 PM UTC

Update timeline

  1. resolved Apr 17, 2026, 09:47 PM UTC

    There was a DNS security service issue that occurred at 9:03 AM PDT in the us-central1 region and has been resolved at 10:15 AM PDT. Customer Impact: This issue may cause the customers in us-central1 to experience high latency with the DNS security service.

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