Palo Alto Networks incident
Prisma Cloud Incident [APP.JP] - Major outage
Affected components
Asia Pacific - Japan - app.jp.prismacloud.io
Update timeline
- investigating Apr 17, 2026, 08:38 PM UTC
We are currently investigating this issue.
- investigating Apr 17, 2026, 08:39 PM UTC
We are continuing to investigate this issue.
- identified Apr 17, 2026, 09:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 10:29 PM UTC
This incident has been resolved.
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