Palo Alto Networks incident
Prisma Cloud Incident [APP.JP] - Major outage
Critical Vendor's status page →
Resolved after 1 hour 51 minutes, affecting Asia Pacific - Japan - app.jp.prismacloud.io, on April 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Asia Pacific - Japan - app.jp.prismacloud.io
Update timeline
- investigating Apr 17, 2026, 08:38 PM UTC
We are currently investigating this issue.
- investigating Apr 17, 2026, 08:39 PM UTC
We are continuing to investigate this issue.
- identified Apr 17, 2026, 09:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 10:29 PM UTC
This incident has been resolved.
Your product runs on more than Palo Alto Networks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services