Palo Alto Networks incident

Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region

Minor Resolved View vendor source →

Palo Alto Networks experienced a minor incident on May 6, 2026 affecting United States - Americas and United States - Americas and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 05:31 PM UTC
Resolved
May 06, 2026, 10:41 PM UTC
Duration
5h 9m
Detected by Pingoru
May 06, 2026, 05:31 PM UTC

Affected components

United States - AmericasUnited States - AmericasUnited States - AmericasUnited States - Americas

Update timeline

  1. investigating May 06, 2026, 05:31 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 06, 2026, 08:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 06, 2026, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2026, 10:41 PM UTC

    This incident has been resolved.