Palo Alto Networks incident
Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Palo Alto Networks experienced a minor incident on May 6, 2026 affecting United States - Americas and United States - Americas and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
United States - AmericasUnited States - AmericasUnited States - AmericasUnited States - Americas
Update timeline
- investigating May 06, 2026, 05:31 PM UTC
We are currently investigating this issue.
- identified May 06, 2026, 06:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 06, 2026, 08:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 06, 2026, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 10:41 PM UTC
This incident has been resolved.
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