Resolved after 9 hours 22 minutes, affecting WildFire UK Cloud, on October 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:52 AM UTC
WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details. Customer Impact: Delay in sample processing and client disconnection errors Workaround: N/A
- investigating Oct 20, 2026, 07:37 AM UTC
This is due to an outage from GCP.
- investigating Oct 20, 2026, 09:46 AM UTC
GCP is still continuing investigating the issue. There is no ETA yet.
- investigating Oct 20, 2026, 01:08 PM UTC
GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
- investigating Oct 20, 2026, 03:24 PM UTC
As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
- identified Oct 20, 2026, 04:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2026, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 04:15 PM UTC
This incident has been resolved.
Your product runs on more than Palo Alto Networks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services