Palo Alto Networks incident

WildFire Issue

Resolved after 2 hours 13 minutes, affecting WildFire Singapore Cloud and WildFire UK Cloud and 1 more, on October 7, 2026.

monitoring Oct 08, 2026, 02:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 07, 2026, 11:56 PM UTC
Resolved
Oct 08, 2026, 02:09 AM UTC
Duration
2h 13m
Detected by Pingoru
Oct 07, 2026, 11:56 PM UTC

Affected components

WildFire Singapore CloudWildFire UK CloudWildFire Germany CloudWildFire India CloudWildFire Switzerland CloudWildFire Indonesia CloudWildFire Taiwan CloudWildFire France CloudWildFire Qatar CloudWildFire South Korea Cloud

Update timeline

  1. investigating Oct 07, 2026, 11:56 PM UTC

    WildFire is currently experiencing an issue in UK/Taiwan/South Korea/Switzerland/Spain/Singapore/Saudi Arabia/Qatar/Israel/Indonesia/India/Germany/France/EU Regulated Cloud. We are actively working on this issue and will provide another update by with further details. Customer Impact: Connection/Submission denial. Workaround: N/A

  2. identified Oct 08, 2026, 01:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 08, 2026, 01:31 AM UTC

    Singapore/UK/Israel/Spain Clouds are operational

  4. identified Oct 08, 2026, 01:41 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 08, 2026, 01:44 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Oct 08, 2026, 01:58 AM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Oct 08, 2026, 02:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Oct 08, 2026, 02:09 AM UTC

    This incident has been resolved.

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