TourCMS: Intermittent API connectivity issues
Timeline · 1 update
- resolved Aug 18, 2026, 08:25 AM UTC
TourCMS experienced intermittent issues with API connectivity due to problems with auto scaling.
Palisis Outage History
Palisis is up right nowPalisis had 7 outages in the last 2 years totaling 39h 48m of downtime — averaging 0.3 incidents per month.
There were 7 Palisis outages since November 4, 2025 totaling 39h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Fiskaly outage for german customers
Affected: Palisis WebshopsPalisis App and Terminals
Timeline · 4 updates
Connectivity issues reported on TourCMS sync integrations
Affected: TourCMS Sync
Timeline · 4 updates
- investigating Dec 27, 2025, 05:30 PM UTC
Monitoring has identified an issue with connectivity on some Sync connected integrations.
- identified Dec 27, 2025, 05:31 PM UTC
Services are being restarted.
- monitoring Dec 27, 2025, 05:38 PM UTC
Services are running again, we continue to monitor the situation.
- resolved Dec 27, 2025, 09:32 PM UTC
This incident has been resolved.
Cloudflare Global Network experiencing issues
Affected: Palisis Websites
Timeline · 5 updates
- identified Nov 18, 2025, 12:08 PM UTC
CloudFlare CDN which provides DNS and proxy hosting for some ProSite website customers are currently experiencing issues. Affected websites may be unaccessible from some parts of the world. CloudFlare have issued the following statement and are providing updates https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 "Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly."
- monitoring Nov 18, 2025, 12:14 PM UTC
Affected sites look to be accessible again, our engineers continue to monitor.
- monitoring Nov 18, 2025, 01:47 PM UTC
CloudFlare CDN continues to experience intermittent issues. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 02:45 PM UTC
CloudFlare believe the issue is resolved, we continue to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 03:14 PM UTC
This incident has been resolved.
Elevated traffic to TourCMS systems causing disruption to services
Affected: TourCMS APITourCMS Admin Interface
Timeline · 4 updates
- investigating Nov 13, 2025, 10:23 PM UTC
We are currently investigating this issue.
- identified Nov 13, 2025, 10:24 PM UTC
The source of traffic has been identified as a DDoS and mitigation is in process
- monitoring Nov 13, 2025, 10:25 PM UTC
DDoS mitigation is in place and services are resumed
- resolved Nov 13, 2025, 10:29 PM UTC
This incident has been resolved.
TourCMS intermittent errors during bookings
Affected: TourCMS API
Timeline · 4 updates
- investigating Nov 05, 2025, 09:09 AM UTC
TourCMS is experiencing intermittent booking errors
- identified Nov 05, 2025, 09:17 AM UTC
The cause of intermittent booking issues has been identified and a fix is being deployed
- monitoring Nov 05, 2025, 09:35 AM UTC
Additional capacity has been added to an affected cache service, bookings should be operational however our engineers continue to monitor.
- resolved Nov 05, 2025, 02:54 PM UTC
This incident has been resolved.
Delays recalculating spaces on departures reported in some TourCMS accounts
Affected: TourCMS APITourCMS Admin Interface
Timeline · 4 updates
- investigating Nov 04, 2025, 02:32 PM UTC
A delay has been reported with recalculation of departure spaces on some accounts.
- identified Nov 04, 2025, 02:33 PM UTC
An issue has been identified with a work queue, mitigation is in place.
- monitoring Nov 04, 2025, 02:36 PM UTC
Departure recalculation speed is improved.
- resolved Nov 04, 2025, 03:36 PM UTC
This incident has been resolved.