Palisis incident

Connectivity issues reported on TourCMS sync integrations

Major Resolved View vendor source →

Palisis experienced a major incident on December 27, 2025 affecting TourCMS Sync, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2025, 05:30 PM UTC
Resolved
Dec 27, 2025, 09:32 PM UTC
Duration
4h 2m
Detected by Pingoru
Dec 27, 2025, 05:30 PM UTC

Affected components

TourCMS Sync

Update timeline

  1. investigating Dec 27, 2025, 05:30 PM UTC

    Monitoring has identified an issue with connectivity on some Sync connected integrations.

  2. identified Dec 27, 2025, 05:31 PM UTC

    Services are being restarted.

  3. monitoring Dec 27, 2025, 05:38 PM UTC

    Services are running again, we continue to monitor the situation.

  4. resolved Dec 27, 2025, 09:32 PM UTC

    This incident has been resolved.