Palisis incident
Adyen Degraded performance for Cloud Terminal endpoints in EU
Resolved after 1 hour 48 minutes, affecting Palisis App and Terminals, on December 6, 2023.
Adyen has confirmed that since 15:20 CET, the issue affecting the performance of Cloud Terminal API endpoints in Europe has fully recovered. We will continue to monitor and provide another update if required.
Affected components
Update timeline
- investigating Dec 06, 2023, 12:54 PM UTC
Adyen have identified an issue starting at 13:26 CET causing degraded performance of their platform for a subset of customers connecting to our Cloud Terminal endpoints in Europe. Their engineering team has been engaged and is urgently working to resolve this issue. You can also follow future updates through their status page (https://status.adyen.com).
- resolved Dec 06, 2023, 02:43 PM UTC
Adyen has confirmed that since 15:20 CET, the issue affecting the performance of Cloud Terminal API endpoints in Europe has fully recovered. We will continue to monitor and provide another update if required.
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