Palisis incident
TourCMS Hosted Booking Engine - Spreedly payment page issues
Resolved after 2 hours 7 minutes, affecting TourCMS Hosted Booking Engine, on April 2, 2025.
Spreedly have released a fix for the payment form issue.
Affected components
Update timeline
- investigating Apr 02, 2025, 09:24 AM UTC
Some clients are experiencing errors attempting to pay via Spreedly powered gateways in TourCMS hosted booking engine
- identified Apr 02, 2025, 09:27 AM UTC
Some clients are experiencing errors attempting to pay via Spreedly powered gateways in TourCMS hosted booking engine. The issue is caused by an error in the Spreedly Express integration method. Spreedly are aware and are investigating the issue. Note: TourCMS websites are not affected as they use an alternative Spreedly integration method.
- monitoring Apr 02, 2025, 11:29 AM UTC
Spreedly have released a fix for the payment form issue.
- resolved Apr 02, 2025, 11:32 AM UTC
The Spreedly payment issue is resolved.
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