Pagando MX incident

Alerta: Switch - major outage

Critical Vendor's status page →

Resolved after 6 hours 27 minutes, affecting Autorización de Pagos and API de Pagos and 1 more, on October 28, 2026.

investigating Oct 28, 2026, 01:21 PM UTC

Dependencias con falla: cybersource, gateway (Santafe0, Santafe1). Servicios afectados: Switch.

Started
Oct 28, 2026, 01:21 PM UTC
Resolved
Oct 28, 2026, 07:49 PM UTC
Duration
6h 27m
Detected by Pingoru
Oct 28, 2026, 01:21 PM UTC

Affected components

Autorización de PagosAPI de PagosConectividad de Red de PagosEnlace Triara 0Enlace Triara 1Enlace Santa Fe 0Enlace Santa Fe 1American Express

Update timeline

  1. investigating Oct 28, 2026, 01:21 PM UTC

    Dependencias con falla: cybersource, gateway (Santafe0, Santafe1). Servicios afectados: Switch.

  2. resolved Oct 28, 2026, 07:49 PM UTC

    Servicio restaurado. Incidente resuelto.

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