Paddle incident

Intermittent Checkout Loading Issues

Paddle is currently experiencing a major incident affecting Production - Classic and Production - Billing, which began 22 min ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 03:18 AM UTC
Resolved
Ongoing
Duration
● 22m
Detected by Pingoru
Jun 25, 2026, 03:18 AM UTC

Affected components

Production - ClassicProduction - Billing

Update timeline

  1. identified Jun 25, 2026, 01:07 AM UTC

    Status: Identified Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause. We will update the status as soon as we have more information. We appreciate your patience. Please reach out to my team via [email protected] "[email protected]": mailto:[email protected] should you have any questions. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)

  2. investigating Jun 25, 2026, 03:18 AM UTC

    Status: Investigating We are continuing to investigate the issue. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance) Production - Classic (Degraded performance)