Paddle incident
Card payment issues on Paddle Billing and Paddle Classic checkout
Paddle experienced a minor incident on June 1, 2026 affecting Production - Classic and Production - Billing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 01, 2026, 08:38 AM UTC
Status: Monitoring We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected. The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)
- resolved Jun 01, 2026, 08:59 AM UTC
Status: Resolved We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected. The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
- identified Jun 01, 2026, 09:38 AM UTC
Status: Identified We identified another issue affecting card payments on Paddle Billing and Paddle Classic. Wallet payments and subscriptions do not appear to have been affected. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)
- resolved Jun 01, 2026, 10:23 AM UTC
Status: Resolved The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Operational) Production - Billing (Operational)