PactFlow Outage History

PactFlow is up right now

PactFlow had 13 outages in the last 2 years totaling 478h 8m of downtime — averaging 0.5 incidents per month.

There were 13 PactFlow outages since July 29, 2024 totaling 478h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pactflow.io

Major July 8, 2026

Errors publishing contracts to PactFlow

Detected by Pingoru
Jul 08, 2026, 11:19 PM UTC
Resolved
Jul 09, 2026, 11:27 PM UTC
Duration
1d
Affected: Pact publication and retrieval
Timeline · 2 updates
  1. monitoring Jul 08, 2026, 11:19 PM UTC

    The issues causing errors when publishing contracts to PactFlow have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

  2. resolved Jul 09, 2026, 11:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 8, 2026

Intermittent 403 errors from GitHub Actions

Detected by Pingoru
Jun 08, 2026, 11:30 PM UTC
Resolved
Jun 27, 2026, 01:51 AM UTC
Duration
18d 2h
Affected: Verification ResultsDeployments & ReleasesCan-I-DeployPact publication and retrieval
Timeline · 3 updates
  1. investigating Jun 08, 2026, 11:30 PM UTC

    We are aware that some customers are experiencing intermittent 403 errors when accessing Swagger Contract Testing from GitHub Actions runners. We are currently investigating the cause. Retrying the failed step typically succeeds in the meantime. We will provide an update as the situation progresses.

  2. monitoring Jun 11, 2026, 11:53 PM UTC

    We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Response Center (MSRC) at https://msrc.microsoft.com/report/. Additional reports help raise visibility and may assist in expediting the investigation and resolution. We will continue working with our providers on our side and will share further updates as they become available.

  3. resolved Jun 27, 2026, 01:51 AM UTC

    We worked with our providers/vendors to implement a solution and the issue has now been resolved. If you are still experiencing 403 errors, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

Read the full incident report →

Notice December 22, 2025

Swagger Studio - Web application

Detected by Pingoru
Dec 22, 2025, 08:38 AM UTC
Resolved
Dec 22, 2025, 11:24 AM UTC
Duration
2h 45m
Affected: Web Application
Timeline · 3 updates
  1. investigating Dec 22, 2025, 08:38 AM UTC

    We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.

  2. monitoring Dec 22, 2025, 09:37 AM UTC

    System is operational again. Team is still actively monitoring the environment to ensure platform stability.

  3. resolved Dec 22, 2025, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 26, 2025

Swagger Explore Outage

Detected by Pingoru
Nov 26, 2025, 05:41 PM UTC
Resolved
Nov 26, 2025, 06:19 PM UTC
Duration
38m
Affected: Web Application
Timeline · 2 updates
  1. investigating Nov 26, 2025, 05:41 PM UTC

    We are investigating an issue affecting the Swagger Explore web application.

  2. resolved Nov 26, 2025, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Custom Domains Issue

Detected by Pingoru
Nov 18, 2025, 02:08 PM UTC
Resolved
Nov 18, 2025, 04:54 PM UTC
Duration
2h 45m
Affected: Web Application
Timeline · 3 updates
  1. investigating Nov 18, 2025, 02:08 PM UTC

    We are aware and are investigating an ongoing issue affecting custom domains.

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    Accounts using Custom Domains were impacted by the global Cloudflare outage, which is now recovering gradually. We'll continue to monitor the restoration progress, though there may be intermittent issues as the fixes propagate across the Cloudflare network.

  3. resolved Nov 18, 2025, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 13, 2025

Degraded Performance

Detected by Pingoru
Nov 13, 2025, 09:56 AM UTC
Resolved
Nov 13, 2025, 05:39 PM UTC
Duration
7h 42m
Affected: Web ApplicationWeb ApplicationWeb ApplicationSecrets ManagementAPI MockingAPIWebhooksUser InterfaceVerification ResultsToken ManagementAccount and Subscription managementBeta customersEmailDeployments & ReleasesCan-I-DeployBi-directional contractsPact publication and retrievalUser and role managementPactFlow AuthenticationSAML FederationGoogle AuthenticationGithub Authentication
Timeline · 3 updates
  1. investigating Nov 13, 2025, 09:56 AM UTC

    We are currently experiencing intermittent degraded performance across API Hub products. We are aware of this and are investigating it at this time. We apologize for any inconvenience this may cause you, and we will post an update when we know more.

  2. identified Nov 13, 2025, 10:57 AM UTC

    We have identified the issue and implemented a hotfix. Initial results indicate improved performance. Our team continues to monitor the situation and is working toward full remediation and permanent resolution.

  3. resolved Nov 13, 2025, 05:39 PM UTC

    Following the hotfix implementation, the issue has been resolved. Our team continues to closely monitor the environment to ensure system stability

Read the full incident report →

Major October 20, 2025

Major Service Disruption

Detected by Pingoru
Oct 20, 2025, 07:53 AM UTC
Resolved
Oct 20, 2025, 09:49 AM UTC
Duration
1h 55m
Affected: Web ApplicationWeb ApplicationWeb ApplicationAPI MockingAPIUser InterfacePaymentAccount and Subscription management
Timeline · 2 updates
  1. identified Oct 20, 2025, 07:53 AM UTC

    We are currently experiencing an unexpected outage affecting API Hub. Our support team is actively working to identify the issue and restore full functionality as soon as possible.

  2. resolved Oct 20, 2025, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 21, 2025

API Hub - Issues affecting Login for users

Detected by Pingoru
Aug 21, 2025, 06:26 PM UTC
Resolved
Aug 21, 2025, 07:59 PM UTC
Duration
1h 33m
Affected: Web ApplicationWeb ApplicationWeb Application
Timeline · 4 updates
  1. investigating Aug 21, 2025, 06:26 PM UTC

    We are currently investigating problems preventing users being unable to login to API Hub.

  2. investigating Aug 21, 2025, 07:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 07:51 PM UTC

    We've identified the issue and a fix is being applied. We thank you for your patience.

  4. resolved Aug 21, 2025, 07:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 22, 2025

SwaggerHub Portal Web App Issue

Detected by Pingoru
Jul 22, 2025, 12:51 PM UTC
Resolved
Jul 22, 2025, 01:18 PM UTC
Duration
27m
Affected: Web ApplicationAPI
Timeline · 4 updates
  1. investigating Jul 22, 2025, 12:51 PM UTC

    We are currently investigating an issue preventing users from using SwaggerHub Portal. We apologize for the inconvenience.

  2. identified Jul 22, 2025, 01:13 PM UTC

    A fix has been released.

  3. monitoring Jul 22, 2025, 01:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 01:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2025

API Hub: Branding and HaloAI

Detected by Pingoru
May 15, 2025, 04:28 PM UTC
Resolved
May 15, 2025, 05:30 PM UTC
Duration
1h 1m
Affected: Web ApplicationWeb Application
Timeline · 3 updates
  1. investigating May 15, 2025, 04:28 PM UTC

    We are currently experiencing issues with API Hub that affects Branding and HaloAI. We apologize for the inconvenience.

  2. investigating May 15, 2025, 04:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 15, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 28, 2025

API Hub Design - user management

Detected by Pingoru
Mar 28, 2025, 11:17 AM UTC
Resolved
Mar 28, 2025, 11:33 AM UTC
Duration
16m
Affected: Web Application
Timeline · 2 updates
  1. investigating Mar 28, 2025, 11:17 AM UTC

    We are currently investigating an issue affecting user management.

  2. resolved Mar 28, 2025, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 11, 2024

SwaggerHub Automocking

Detected by Pingoru
Sep 11, 2024, 12:48 AM UTC
Resolved
Sep 11, 2024, 01:07 AM UTC
Duration
18m
Affected: API Mocking
Timeline · 2 updates
  1. investigating Sep 11, 2024, 12:48 AM UTC

    We are aware of an issue affecting our users ability to use the API Mock feature. We are currently investigating. We apologize for any inconvenience this may cause you, and we will post an update when we know more.

  2. resolved Sep 11, 2024, 01:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 29, 2024

SwaggerHub Web App Issue

Detected by Pingoru
Jul 29, 2024, 01:08 PM UTC
Resolved
Jul 29, 2024, 01:23 PM UTC
Duration
15m
Affected: Web Application
Timeline · 2 updates
  1. investigating Jul 29, 2024, 01:08 PM UTC

    We are investigating an issue causing 500 errors

  2. resolved Jul 29, 2024, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →