PactFlow incident

Major Service Disruption

Major Resolved View vendor source →

PactFlow experienced a major incident on October 20, 2025 affecting Web Application and Web Application and 1 more component, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:53 AM UTC
Resolved
Oct 20, 2025, 09:49 AM UTC
Duration
1h 55m
Detected by Pingoru
Oct 20, 2025, 07:53 AM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationAPI MockingAPIUser InterfacePaymentAccount and Subscription management

Update timeline

  1. identified Oct 20, 2025, 07:53 AM UTC

    We are currently experiencing an unexpected outage affecting API Hub. Our support team is actively working to identify the issue and restore full functionality as soon as possible.

  2. resolved Oct 20, 2025, 09:49 AM UTC

    This incident has been resolved.