PactFlow incident

API Hub - Issues affecting Login for users

Major Resolved View vendor source →

PactFlow experienced a major incident on August 21, 2025 affecting Web Application and Web Application and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:26 PM UTC
Resolved
Aug 21, 2025, 07:59 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 21, 2025, 06:26 PM UTC

Affected components

Web ApplicationWeb ApplicationWeb Application

Update timeline

  1. investigating Aug 21, 2025, 06:26 PM UTC

    We are currently investigating problems preventing users being unable to login to API Hub.

  2. investigating Aug 21, 2025, 07:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 07:51 PM UTC

    We've identified the issue and a fix is being applied. We thank you for your patience.

  4. resolved Aug 21, 2025, 07:59 PM UTC

    This incident has been resolved.