PactFlow incident

Degraded Performance

Notice Resolved View vendor source →

PactFlow experienced a notice incident on November 13, 2025 affecting Web Application and Web Application and 1 more component, lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 09:56 AM UTC
Resolved
Nov 13, 2025, 05:39 PM UTC
Duration
7h 42m
Detected by Pingoru
Nov 13, 2025, 09:56 AM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationSecrets ManagementAPI MockingAPIWebhooksUser InterfaceVerification ResultsToken Management

Update timeline

  1. investigating Nov 13, 2025, 09:56 AM UTC

    We are currently experiencing intermittent degraded performance across API Hub products. We are aware of this and are investigating it at this time. We apologize for any inconvenience this may cause you, and we will post an update when we know more.

  2. identified Nov 13, 2025, 10:57 AM UTC

    We have identified the issue and implemented a hotfix. Initial results indicate improved performance. Our team continues to monitor the situation and is working toward full remediation and permanent resolution.

  3. resolved Nov 13, 2025, 05:39 PM UTC

    Following the hotfix implementation, the issue has been resolved. Our team continues to closely monitor the environment to ensure system stability