PactFlow incident

Custom Domains Issue

Critical Resolved View vendor source →

PactFlow experienced a critical incident on November 18, 2025 affecting Web Application, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:08 PM UTC
Resolved
Nov 18, 2025, 04:54 PM UTC
Duration
2h 45m
Detected by Pingoru
Nov 18, 2025, 02:08 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 18, 2025, 02:08 PM UTC

    We are aware and are investigating an ongoing issue affecting custom domains.

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    Accounts using Custom Domains were impacted by the global Cloudflare outage, which is now recovering gradually. We'll continue to monitor the restoration progress, though there may be intermittent issues as the fixes propagate across the Cloudflare network.

  3. resolved Nov 18, 2025, 04:54 PM UTC

    This incident has been resolved.