Resolved after 1 hour 16 minutes, affecting Website (app.packback.co) and LMS (Blackboard/Canvas/etc) Login Integration, on February 21, 2026.
Normal application performance has recovered. There remains some limited impact related to post moderation, which we are currently working to remediate.
Affected components
Update timeline
- investigating Feb 21, 2026, 08:59 PM UTC
We are observing significant latency on our main application, resulting in degraded service. Our team is actively investigating the issue.
- investigating Feb 21, 2026, 10:06 PM UTC
The team has identified the issue, and we are working on implementing a fix. App performance for most features seems to have recovered. Some services may still be experience degraded performance.
- monitoring Feb 21, 2026, 10:12 PM UTC
Normal application performance has recovered. There remains some limited impact related to post moderation, which we are currently working to remediate.
- resolved Feb 21, 2026, 10:16 PM UTC
Resolved
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Amazon Web Services