Packback Outage History

Packback is up right now

Packback had 4 outages in the last 2 years totaling 8h 0m of downtime — averaging 0.2 incidents per month.

There were 4 Packback outages since February 21, 2026 totaling 8h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.packback.co

Minor September 1, 2026

Packback is undergoing latency issues

Detected by Pingoru
Sep 01, 2026, 04:04 PM UTC
Resolved
Sep 01, 2026, 04:30 PM UTC
Duration
26m
Affected: Website (app.packback.co)
Timeline · 2 updates
  1. investigating Sep 01, 2026, 04:04 PM UTC

    Packback is loading slowly. We are investigating the issue and believe that it’s caused by an outage with Google Cloud.

  2. resolved Sep 01, 2026, 04:30 PM UTC

    The GCP outage caused our pods to fail, but they’ve since restarted and the website is back to normal.

Read the full incident report →

Minor April 17, 2026

Issues Loading app.packback.co

Detected by Pingoru
Apr 17, 2026, 08:13 PM UTC
Resolved
Apr 18, 2026, 02:25 AM UTC
Duration
6h 11m
Affected: Website (app.packback.co)
Timeline · 2 updates
  1. investigating Apr 17, 2026, 08:13 PM UTC

    Cloudflare, a third-party infrastructure provider used by Packback and many other websites, is experiencing a service disruption. This is not an issue with Packback directly, and no data has been affected. We will provide updates as the situation develops.

  2. resolved Apr 18, 2026, 02:25 AM UTC

    Resolved — Cloudflare has confirmed full resolution of the service disruption affecting access to Packback. All systems are operating normally. We apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Minor February 24, 2026

Writing lab unavailable

Detected by Pingoru
Feb 24, 2026, 05:00 PM UTC
Resolved
Feb 24, 2026, 05:06 PM UTC
Duration
5m
Affected: Website (writinglab.com)
Timeline · 2 updates
  1. investigating Feb 24, 2026, 05:00 PM UTC

    Our team has identified an issue preventing access to Writing Lab. We are actively investigating and working to resolve the issue.

  2. resolved Feb 24, 2026, 05:06 PM UTC

    Resolved

Read the full incident report →

Minor February 21, 2026

Degraded service

Detected by Pingoru
Feb 21, 2026, 08:59 PM UTC
Resolved
Feb 21, 2026, 10:16 PM UTC
Duration
1h 16m
Affected: Website (app.packback.co)LMS (Blackboard/Canvas/etc) Login Integration
Timeline · 4 updates
  1. investigating Feb 21, 2026, 08:59 PM UTC

    We are observing significant latency on our main application, resulting in degraded service. Our team is actively investigating the issue.

  2. investigating Feb 21, 2026, 10:06 PM UTC

    The team has identified the issue, and we are working on implementing a fix. App performance for most features seems to have recovered. Some services may still be experience degraded performance.

  3. monitoring Feb 21, 2026, 10:12 PM UTC

    Normal application performance has recovered. There remains some limited impact related to post moderation, which we are currently working to remediate.

  4. resolved Feb 21, 2026, 10:16 PM UTC

    Resolved

Read the full incident report →