Own Data incident

Salesforce Disruption Impacting Own Recover (Primarily US Regions)

Resolved after 6 hours 57 minutes, affecting Overall, on February 17, 2026.

monitoring Feb 17, 2026, 03:11 AM UTC

Own Recover backups are currently affected by a widespread Salesforce service disruption that may result in login failures and intermittent service unavailability. The issue is primarily impacting backup services in US Regions. Technical teams are actively investigating the root cause and implementing remediation measures, with more details available via Salesforce Incident 20003707\.

Started
Feb 17, 2026, 03:11 AM UTC
Resolved
Feb 17, 2026, 10:08 AM UTC
Duration
6h 57m
Detected by Pingoru
Feb 17, 2026, 03:11 AM UTC

Affected components

Overall

Update timeline

  1. monitoring Feb 17, 2026, 03:11 AM UTC

    Own Recover backups are currently affected by a widespread Salesforce service disruption that may result in login failures and intermittent service unavailability. The issue is primarily impacting backup services in US Regions. Technical teams are actively investigating the root cause and implementing remediation measures, with more details available via Salesforce Incident 20003707\.

  2. resolved Feb 17, 2026, 10:08 AM UTC

    This incident has been resolved.

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