- Detected by Pingoru
- May 29, 2026, 05:04 AM UTC
- Resolved
- Jun 02, 2026, 07:04 PM UTC
- Duration
- 4d 14h
Affected: HIPAA4 (Archive)
Timeline · 6 updates
-
investigating May 29, 2026, 05:04 AM UTC
We are currently investigating this incident.
-
identified May 29, 2026, 05:58 PM UTC
We are investigating reports of degraded service. Upstream provider (Microsoft Azure) is reporting an active incident, and we are assessing impact on our services. Next update in 30 minutes.
-
identified May 29, 2026, 06:00 PM UTC
Root cause identified: an active Microsoft Azure incident is impacting upstream dependencies for our services. We are assessing scope and affected components.
-
identified May 29, 2026, 10:24 PM UTC
Microsoft Azure has confirmed a datacenter power outage as the source. Elastic Cloud (hosted on Azure) is degraded, which is impacting our cluster performance. Customer-facing services are not affected at this time. We are waiting on Elastic Cloud to confirm recovery
-
monitoring May 30, 2026, 09:35 PM UTC
The search service has been restored to full capacity. Working with Elastic support, we completed the recovery actions and the cluster is healthy. Background rebalancing across the cluster is still in progress. We are monitoring until it completes.
-
resolved Jun 02, 2026, 07:04 PM UTC
The Archive search service is fully restored. The upstream Microsoft Azure outage has been resolved, our Elastic Cloud cluster is healthy, and rebalancing is complete. No customer action is required. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 10:00 AM UTC
- Resolved
- Apr 01, 2026, 10:00 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 03:11 AM UTC
- Resolved
- Feb 17, 2026, 03:11 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 09:19 AM UTC
- Resolved
- Jan 28, 2026, 09:19 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Jan 18, 2026, 10:04 AM UTC
- Resolved
- Jan 18, 2026, 10:04 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 07:30 PM UTC
- Resolved
- Nov 18, 2025, 07:30 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Nov 17, 2025, 04:28 PM UTC
- Resolved
- Nov 17, 2025, 04:28 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Oct 24, 2025, 01:15 AM UTC
- Resolved
- Oct 24, 2025, 01:15 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Oct 22, 2025, 02:30 AM UTC
- Resolved
- Oct 22, 2025, 02:30 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 08:36 AM UTC
- Resolved
- Oct 20, 2025, 08:36 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 04:01 PM UTC
- Resolved
- Oct 09, 2025, 04:01 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2025, 03:27 PM UTC
- Resolved
- Sep 29, 2025, 03:27 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2025, 04:20 PM UTC
- Resolved
- Sep 23, 2025, 04:20 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2025, 04:00 PM UTC
- Resolved
- Sep 21, 2025, 04:00 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2025, 04:11 PM UTC
- Resolved
- Aug 29, 2025, 04:11 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2025, 07:34 PM UTC
- Resolved
- Aug 25, 2025, 07:34 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 22, 2025, 06:55 AM UTC
- Resolved
- Aug 22, 2025, 06:55 AM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2025, 03:25 PM UTC
- Resolved
- Aug 19, 2025, 03:25 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2025, 08:53 PM UTC
- Resolved
- Aug 05, 2025, 08:53 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2025, 12:30 PM UTC
- Resolved
- Aug 05, 2025, 12:30 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Aug 03, 2025, 12:32 PM UTC
- Resolved
- Aug 03, 2025, 12:32 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2025, 06:10 PM UTC
- Resolved
- Jun 17, 2025, 06:10 PM UTC
- Duration
- —
Affected: Own from Salesforce
Read the full incident report →