OVHcloud incident

Unable to place new BM server order in BHS & SGP

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on June 19, 2026 affecting Bare Metal Services and Network Services (HIL) and 1 more component, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 03:48 PM UTC
Resolved
Jun 24, 2026, 03:58 PM UTC
Duration
5d
Detected by Pingoru
Jun 19, 2026, 03:48 PM UTC

Affected components

Bare Metal ServicesNetwork Services (HIL)Network Services (VIN)

Update timeline

  1. identified Jun 19, 2026, 03:48 PM UTC

    We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. identified Jun 19, 2026, 03:48 PM UTC

    We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution

  3. identified Jun 19, 2026, 03:51 PM UTC

    We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution

  4. identified Jun 19, 2026, 03:51 PM UTC

    We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution

  5. monitoring Jun 19, 2026, 04:22 PM UTC

    The fix has been applied successfully. We will continue monitoring to ensure the issue is fully resolved.

  6. monitoring Jun 19, 2026, 04:22 PM UTC

    The fix has been applied successfully. We will continue monitoring to ensure the issue is fully resolved.

  7. monitoring Jun 21, 2026, 10:47 PM UTC

    We have encountered issues with server deliveries in our BHS and SGP datacenters. Orders in these DCs may experience a delay in delivery. We are continuing to monitor the situation while we work towards a fix.

  8. monitoring Jun 21, 2026, 10:47 PM UTC

    We have encountered issues with server deliveries in our BHS and SGP datacenters. Orders in these DCs may experience a delay in delivery. We are continuing to monitor the situation while we work towards a fix.

  9. resolved Jun 24, 2026, 03:58 PM UTC

    Issue has been resolved.