OVHcloud incident

Issue reported by customers adding in new payment method

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on June 16, 2026 affecting OVHcloud US Website Services and OVHcloud US Website Services (Order Funnel - Cart), lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:35 PM UTC
Resolved
Jun 18, 2026, 04:52 PM UTC
Duration
1d 22h
Detected by Pingoru
Jun 16, 2026, 06:35 PM UTC

Affected components

OVHcloud US Website ServicesOVHcloud US Website Services (Order Funnel - Cart)

Update timeline

  1. investigating Jun 16, 2026, 06:35 PM UTC

    We have reports of customers stating that they are unable to add new payment method tot heir account. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Jun 16, 2026, 06:35 PM UTC

    We have reports of customers stating that they are unable to add new payment method tot heir account.

  3. monitoring Jun 16, 2026, 06:46 PM UTC

    Issue has been identified and a fix has been released. Adding new payment methods is working as expected.

  4. monitoring Jun 16, 2026, 06:46 PM UTC

    Issue has been identified and a fix has been released. Adding new payment methods is working as expected.

  5. resolved Jun 18, 2026, 04:52 PM UTC

    Fix is working as expected and no new incidents have been reported.