PCI host outage in US-EAST-VA-1

Update timeline

1. investigating Sep 09, 2026, 08:48 AM UTC

   We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Sep 09, 2026, 08:48 AM UTC

   We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

3. identified Sep 09, 2026, 09:19 AM UTC

   We have identified the issue with the host and are working to resolve it.

4. identified Sep 09, 2026, 09:19 AM UTC

   We have identified the issue with the host and are working to resolve it.

5. monitoring Sep 09, 2026, 09:23 AM UTC

   The host and all customer instances are back up.

6. monitoring Sep 09, 2026, 09:23 AM UTC

   The host and all customer instances are back up.

7. resolved Sep 09, 2026, 09:47 PM UTC

   Resolved