Resolved after 12 hours 58 minutes, affecting Public Cloud Services and Public Cloud Services (Public Cloud Services — US-EAST-VA-1), on September 9, 2026.
The host and all customer instances are back up.
Affected components
Update timeline
- investigating Sep 09, 2026, 08:48 AM UTC
We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support
- identified Sep 09, 2026, 09:19 AM UTC
We have identified the issue with the host and are working to resolve it.
- monitoring Sep 09, 2026, 09:23 AM UTC
The host and all customer instances are back up.
- resolved Sep 09, 2026, 09:47 PM UTC
Resolved
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