OverDrive incident

Libby and Sora Extras

Major Resolved View vendor source →

OverDrive experienced a major incident on May 1, 2026 affecting Extras (Databases & Streaming Media), lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 08:22 PM UTC
Resolved
May 01, 2026, 10:19 PM UTC
Duration
1h 56m
Detected by Pingoru
May 01, 2026, 08:22 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating May 01, 2026, 08:22 PM UTC

    We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.

  2. identified May 01, 2026, 09:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 01, 2026, 09:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2026, 10:19 PM UTC

    This incident has been resolved.