- Detected by Pingoru
- May 01, 2026, 08:44 PM UTC
- Resolved
- May 03, 2026, 10:59 AM UTC
- Duration
- 1d 14h
Affected: LibbySoraOverDrive Library Sites
Timeline · 5 updates
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investigating May 01, 2026, 08:44 PM UTC
We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.
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identified May 01, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 01, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring May 01, 2026, 10:18 PM UTC
Services have been restored, but we will continue to monitor for further issues.
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resolved May 03, 2026, 10:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 08:22 PM UTC
- Resolved
- May 01, 2026, 10:19 PM UTC
- Duration
- 1h 56m
Affected: Extras (Databases & Streaming Media)
Timeline · 4 updates
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investigating May 01, 2026, 08:22 PM UTC
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
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identified May 01, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 01, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 01, 2026, 10:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 12:52 PM UTC
- Resolved
- Apr 25, 2026, 01:07 AM UTC
- Duration
- 12h 14m
Affected: LibbySoraMagazinesExtras (Databases & Streaming Media)OverDrive Library SitesDevice Integrations
Timeline · 4 updates
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investigating Apr 24, 2026, 12:52 PM UTC
We are currently investigating this issue.
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identified Apr 24, 2026, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 24, 2026, 10:35 PM UTC
A fix has been identified, and services are back to normal operation. We continue to monitor for further issues.
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resolved Apr 25, 2026, 01:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 05, 2026, 08:54 PM UTC
- Resolved
- Jan 05, 2026, 10:22 PM UTC
- Duration
- 1h 28m
Affected: LibbySoraOverDrive Library Sites
Timeline · 3 updates
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investigating Jan 05, 2026, 08:54 PM UTC
We are currently investigating an issue where users are unable to open books in Libby and Sora.
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monitoring Jan 05, 2026, 10:07 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 05, 2026, 10:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 02:14 PM UTC
- Resolved
- Nov 18, 2025, 03:03 PM UTC
- Duration
- 48m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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identified Nov 18, 2025, 02:14 PM UTC
We have identified an issue with DOGONews where users are unable to access the service. We are working with the provider on a resolution.
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resolved Nov 18, 2025, 03:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 05, 2025, 03:50 PM UTC
- Resolved
- Nov 06, 2025, 03:26 PM UTC
- Duration
- 23h 36m
Affected: OverDrive Marketplace
Timeline · 2 updates
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identified Nov 05, 2025, 03:50 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Nov 06, 2025, 03:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 02, 2025, 12:13 AM UTC
- Resolved
- Nov 05, 2025, 03:31 PM UTC
- Duration
- 3d 15h
Affected: Libby
Timeline · 3 updates
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identified Nov 02, 2025, 12:13 AM UTC
We have identified an issue with Libby "tags" resulting in some functionality being impaired for users and are working on a resolution.
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monitoring Nov 02, 2025, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Nov 05, 2025, 03:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 01:21 PM UTC
- Resolved
- Oct 21, 2025, 12:54 AM UTC
- Duration
- 11h 32m
Affected: Sora
Timeline · 4 updates
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identified Oct 20, 2025, 01:21 PM UTC
Users may experience issues with borrowing, downloading, and opening books in Sora.
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monitoring Oct 20, 2025, 03:53 PM UTC
This issue has been resolved and we will continue to monitor.
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monitoring Oct 20, 2025, 03:56 PM UTC
We are continuing to monitor for any further issues.
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resolved Oct 21, 2025, 12:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2025, 04:20 PM UTC
- Resolved
- Oct 13, 2025, 08:01 PM UTC
- Duration
- 3h 41m
Affected: LibbySoraOverDrive Library Sites
Timeline · 2 updates
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identified Oct 13, 2025, 04:20 PM UTC
Users may encounter an error when attempting to play an audiobook.
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resolved Oct 13, 2025, 08:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2025, 09:47 PM UTC
- Resolved
- Oct 15, 2025, 03:36 PM UTC
- Duration
- 8d 17h
Affected: Extras (Databases & Streaming Media)
Timeline · 4 updates
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investigating Oct 06, 2025, 09:47 PM UTC
Kovels Antiques is temporarily unavailable through Libby Extras while we are diagnosing an issue with the supplier.
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identified Oct 08, 2025, 01:59 PM UTC
The issue has been identified and a fix is being coordinated with the supplier.
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monitoring Oct 15, 2025, 03:30 PM UTC
We are monitoring the situation with the supplier.
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resolved Oct 15, 2025, 03:36 PM UTC
The issue with Kovels persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available and can reach out to their OverDrive Account Manager with any questions.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2025, 01:44 PM UTC
- Resolved
- Oct 02, 2025, 05:07 PM UTC
- Duration
- 3h 23m
Affected: LibbySoraOverDrive Library SitesDevice IntegrationsOverDrive Marketplace
Timeline · 3 updates
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identified Oct 02, 2025, 01:44 PM UTC
We've identified some performance issues in some OverDrive products and services following our monthly scheduled maintenance window and are working on a resolution.
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monitoring Oct 02, 2025, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 02, 2025, 05:07 PM UTC
This incident has been resolved.
Read the full incident report →
Notice September 19, 2025 - Detected by Pingoru
- Sep 19, 2025, 06:16 PM UTC
- Resolved
- Sep 19, 2025, 06:16 PM UTC
- Duration
- —
Affected: LibbySoraOverDrive Library Sites
Timeline · 1 update
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resolved Sep 19, 2025, 06:16 PM UTC
For approximately 30 minutes, starting around 1:30pm ET, users may have experienced issues browsing for and borrowing books in Libby and Sora. We have identified and corrected the issue and are monitoring.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2025, 03:04 PM UTC
- Resolved
- Sep 19, 2025, 01:42 AM UTC
- Duration
- 1d 10h
Affected: Extras (Databases & Streaming Media)
Timeline · 3 updates
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investigating Sep 17, 2025, 03:04 PM UTC
We are currently investigating this issue.
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identified Sep 17, 2025, 06:26 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 19, 2025, 01:42 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2025, 12:48 PM UTC
- Resolved
- Aug 18, 2025, 12:02 PM UTC
- Duration
- 10d 23h
Affected: Extras (Databases & Streaming Media)
Timeline · 3 updates
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investigating Aug 07, 2025, 12:48 PM UTC
We are currently investigating this issue.
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identified Aug 07, 2025, 04:51 PM UTC
We have received an update from our partners at IndieFlix that they have identified the cause of the current outage and are working to provide us with additional information regarding the scope of the incident and path to resolution
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resolved Aug 18, 2025, 12:02 PM UTC
The IndieFlix outage persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available, and can reach out to their OverDrive Account Manager with any questions.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2025, 04:37 PM UTC
- Resolved
- Jul 29, 2025, 07:19 PM UTC
- Duration
- 2h 42m
Affected: Extras (Databases & Streaming Media)
Timeline · 3 updates
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identified Jul 29, 2025, 04:37 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 29, 2025, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 29, 2025, 07:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2025, 12:01 PM UTC
- Resolved
- Jul 03, 2025, 02:34 PM UTC
- Duration
- 2h 32m
Affected: Magazines
Timeline · 4 updates
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investigating Jul 03, 2025, 12:01 PM UTC
We are currently investigating an issue where the most recently released issues of Magazines are unavailable to be opened or checked out by end users.
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identified Jul 03, 2025, 12:25 PM UTC
The issue has been identified and a fix is being implemented.
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identified Jul 03, 2025, 12:43 PM UTC
A fix for this issue is currently in progress. We will be monitoring and provide an update once a resolution has been confirmed to be fully in place.
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resolved Jul 03, 2025, 02:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2025, 02:30 PM UTC
- Resolved
- Apr 25, 2025, 08:27 PM UTC
- Duration
- 5h 57m
Affected: Extras (Databases & Streaming Media)
Timeline · 3 updates
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investigating Apr 25, 2025, 02:30 PM UTC
We're looking into a issue causing delays for new and renewal Extra subscriptions appearing in Libby and Sora.
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monitoring Apr 25, 2025, 07:16 PM UTC
We continue to work toward a full resolution to this delay. Active subscriptions remain unaffected. We expect to get new subscriptions/renewals processed as soon as possible.
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resolved Apr 25, 2025, 08:27 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2025, 04:15 PM UTC
- Resolved
- Apr 24, 2025, 08:30 PM UTC
- Duration
- 4h 15m
Affected: LibbySoraOverDrive Library SitesDevice Integrations
Timeline · 7 updates
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investigating Apr 24, 2025, 04:15 PM UTC
We are currently investigating an issue causing slowness/latency for users in Libby, Sora, LexisNexis, Kobo, and our OverDrive library sites.
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investigating Apr 24, 2025, 04:28 PM UTC
We are continuing to investigate this issue.
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identified Apr 24, 2025, 04:30 PM UTC
We have identified potential causes for this incident and deployed countermeasures to stabilize our systems and apps.
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monitoring Apr 24, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Apr 24, 2025, 06:18 PM UTC
Performance has degraded again. We continue to deploy changes to address this issue.
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monitoring Apr 24, 2025, 07:41 PM UTC
Services are restored. We continue to monitor the situation for further issues.
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resolved Apr 24, 2025, 08:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2025, 01:41 PM UTC
- Resolved
- Apr 24, 2025, 02:44 PM UTC
- Duration
- 1h 2m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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investigating Apr 24, 2025, 01:41 PM UTC
LearnItLive (an Extra via Libby) is currently unavailable.
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resolved Apr 24, 2025, 02:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2025, 02:24 PM UTC
- Resolved
- Mar 27, 2025, 07:40 PM UTC
- Duration
- 5h 16m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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investigating Mar 27, 2025, 02:24 PM UTC
We are investigating an incident where users are unable to access Press Reader (an Extra via Libby).
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resolved Mar 27, 2025, 07:40 PM UTC
This incident has been verified to have not been impacting multiple libraries and is now resolved. We will continue to troubleshoot any Press Reader access issues with impacted customers directly.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2025, 05:14 PM UTC
- Resolved
- Mar 03, 2025, 10:21 PM UTC
- Duration
- 5h 6m
Affected: OverDrive Marketplace
Timeline · 3 updates
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investigating Mar 03, 2025, 05:14 PM UTC
We are currently investigating an issue where some Marketplace users are receiving error messages when attempting to load select reports and end user support tools.
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investigating Mar 03, 2025, 05:14 PM UTC
We are continuing to investigate this issue.
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resolved Mar 03, 2025, 10:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 21, 2025, 01:43 PM UTC
- Resolved
- Feb 21, 2025, 04:38 PM UTC
- Duration
- 2h 55m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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investigating Feb 21, 2025, 01:43 PM UTC
DOGONews (an Extra via Sora) is currently unavailable.
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resolved Feb 21, 2025, 04:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2025, 12:55 PM UTC
- Resolved
- Feb 06, 2025, 02:09 PM UTC
- Duration
- 1h 13m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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investigating Feb 06, 2025, 12:55 PM UTC
Press Reader (an Extra via Libby) is currently unavailable.
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resolved Feb 06, 2025, 02:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 31, 2025, 12:15 PM UTC
- Resolved
- Jan 31, 2025, 07:24 PM UTC
- Duration
- 7h 8m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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identified Jan 31, 2025, 12:15 PM UTC
Users are unable to access The Great Courses via Libby Extras.
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resolved Jan 31, 2025, 07:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 06, 2025, 03:37 PM UTC
- Resolved
- Jan 06, 2025, 05:27 PM UTC
- Duration
- 1h 49m
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
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investigating Jan 06, 2025, 03:37 PM UTC
We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.
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resolved Jan 06, 2025, 05:27 PM UTC
This incident has been resolved.
Read the full incident report →