OverDrive incident

ArtistWorks (Libby Extra): users cannot access the service

Major Resolved View vendor source →

OverDrive experienced a major incident on September 17, 2025 affecting Extras (Databases & Streaming Media), lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 03:04 PM UTC
Resolved
Sep 19, 2025, 01:42 AM UTC
Duration
1d 10h
Detected by Pingoru
Sep 17, 2025, 03:04 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Sep 17, 2025, 03:04 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2025, 06:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 19, 2025, 01:42 AM UTC

    This incident has been resolved.