OverDrive incident

IndieFlix (Libby Extra): Users cannot access the service

Minor Resolved View vendor source →

OverDrive experienced a minor incident on August 7, 2025 affecting Extras (Databases & Streaming Media), lasting 10d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 12:48 PM UTC
Resolved
Aug 18, 2025, 12:02 PM UTC
Duration
10d 23h
Detected by Pingoru
Aug 07, 2025, 12:48 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Aug 07, 2025, 12:48 PM UTC

    We are currently investigating this issue.

  2. identified Aug 07, 2025, 04:51 PM UTC

    We have received an update from our partners at IndieFlix that they have identified the cause of the current outage and are working to provide us with additional information regarding the scope of the incident and path to resolution

  3. resolved Aug 18, 2025, 12:02 PM UTC

    The IndieFlix outage persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available, and can reach out to their OverDrive Account Manager with any questions.