OverDrive had 37 outages in the last 2 years totaling 785h 31m of downtime — averaging 1.5 incidents per month.
There were 37 OverDrive outages since June 24, 2024 totaling 785h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are investigating an issue resulting in degradation of OverDrive services.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of users encountering issues when attempting to log in to OverDrive Marketplace or experiencing degraded performance within Marketplace.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A partial outage is affecting several Libby including checkouts and holds may be failing for many users, and users may be unable to open loans or samples unless the loan is downloaded.
This incident has been resolved.
We are currently investigating an issue with OverDrive Marketplace which is resulting in a service interruption.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently working with the vendor to identify and resolve this issue.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
As of 9 AM EST 16-JUL-2024, the previously reported issue regarding authentication for PressReader is resolved. We appreciate your patience and apologize for the inconvenience.
As of 9 AM EST 16-JUL-2024, the previously reported issue regarding authentication for PressReader is resolved. We appreciate your patience and apologize for the inconvenience.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
A fix has been implemented by the vendor and we are monitoring results.
This incident is now resolved.
We are currently investigating this issue. This issue only affects specific markets, excludes North American libraries.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
The following sections of OverDrive Marketplace will be temporarily unavailable Monday, June 24: - Shop: Cost Per Circ - Cost Per Circ Libby Extras - Billing: Manage budgets This downtime will bean at 7:30 a.m. EDT and is expected to last for approximately 30 minutes. Marketplace features that link to or rely on data from these sections, such as Settings > Account balances, will also be impacted during this timeframe. End-user borrowing in Libby and Sora will not be affected.
The following sections of OverDrive Marketplace will be temporarily unavailable Monday, June 24: - Shop: Cost Per Circ - Cost Per Circ Libby Extras - Billing: Manage budgets This downtime will bean at 7:30 a.m. EDT and is expected to last for approximately 30 minutes. Marketplace features that link to or rely on data from these sections, such as Settings > Account balances, will also be impacted during this timeframe. End-user borrowing in Libby and Sora will not be affected.
OverDrive Marketplace maintenance is now complete and the following sections can be accessed again: - Shop: Cost Per Circ - Cost Per Circ Libby Extras - Billing: Manage budgets Thank you for your patience during this maintenance.