OverDrive Outage History
OverDrive is up right nowPingoru has recorded 51 incidents for OverDrive: 15 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 12 of 720 (2%) |
| May 2026 | 2 | 39 of 744 (5%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 3 | 7 of 744 (1%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 2 | 0 of 584 (0%) |
Incidents, newest first
Minor April 24, 2025 Slowness on OverDrive Apps 4h 15m Libby, Sora, OverDrive Library Sites, Device Integrations
Started Apr 24, 2025, 04:15 PM UTC· resolved Apr 24, 2025, 08:30 PM UTC
- investigating Apr 24, 2025, 04:15 PM UTC
We are currently investigating an issue causing slowness/latency for users in Libby, Sora, LexisNexis, Kobo, and our OverDrive library sites.
- investigating Apr 24, 2025, 04:28 PM UTC
We are continuing to investigate this issue.
- identified Apr 24, 2025, 04:30 PM UTC
We have identified potential causes for this incident and deployed countermeasures to stabilize our systems and apps.
- monitoring Apr 24, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 24, 2025, 06:18 PM UTC
Performance has degraded again. We continue to deploy changes to address this issue.
- monitoring Apr 24, 2025, 07:41 PM UTC
Services are restored. We continue to monitor the situation for further issues.
- resolved Apr 24, 2025, 08:30 PM UTC
This incident has been resolved.
Minor April 24, 2025 LearnItLive is currently unavailable 1h 2m Extras (Databases & Streaming Media)
Started Apr 24, 2025, 01:41 PM UTC· resolved Apr 24, 2025, 02:44 PM UTC
- investigating Apr 24, 2025, 01:41 PM UTC
LearnItLive (an Extra via Libby) is currently unavailable.
- resolved Apr 24, 2025, 02:44 PM UTC
This incident has been resolved.
Major March 27, 2025 Press Reader users cannot access the service 5h 16m Extras (Databases & Streaming Media)
Started Mar 27, 2025, 02:24 PM UTC· resolved Mar 27, 2025, 07:40 PM UTC
- investigating Mar 27, 2025, 02:24 PM UTC
We are investigating an incident where users are unable to access Press Reader (an Extra via Libby).
- resolved Mar 27, 2025, 07:40 PM UTC
This incident has been verified to have not been impacting multiple libraries and is now resolved. We will continue to troubleshoot any Press Reader access issues with impacted customers directly.
Minor March 3, 2025 Some Marketplace users receiving errors when accessing reports or some end user support tools 5h 6m OverDrive Marketplace
Started Mar 03, 2025, 05:14 PM UTC· resolved Mar 03, 2025, 10:21 PM UTC
- investigating Mar 03, 2025, 05:14 PM UTC
We are currently investigating an issue where some Marketplace users are receiving error messages when attempting to load select reports and end user support tools.
- investigating Mar 03, 2025, 05:14 PM UTC
We are continuing to investigate this issue.
- resolved Mar 03, 2025, 10:21 PM UTC
This incident has been resolved.
Minor February 21, 2025 DOGONews (Sora Extra) is currently unavailable 2h 55m Extras (Databases & Streaming Media)
Started Feb 21, 2025, 01:43 PM UTC· resolved Feb 21, 2025, 04:38 PM UTC
- investigating Feb 21, 2025, 01:43 PM UTC
DOGONews (an Extra via Sora) is currently unavailable.
- resolved Feb 21, 2025, 04:38 PM UTC
This incident has been resolved.
Notice February 6, 2025 Press Reader is currently unavailable 1h 13m Extras (Databases & Streaming Media)
Started Feb 06, 2025, 12:55 PM UTC· resolved Feb 06, 2025, 02:09 PM UTC
- investigating Feb 06, 2025, 12:55 PM UTC
Press Reader (an Extra via Libby) is currently unavailable.
- resolved Feb 06, 2025, 02:09 PM UTC
This incident has been resolved.
Notice January 31, 2025 The Great Courses is temporarily unavailable 7h 8m Extras (Databases & Streaming Media)
Started Jan 31, 2025, 12:15 PM UTC· resolved Jan 31, 2025, 07:24 PM UTC
- identified Jan 31, 2025, 12:15 PM UTC
Users are unable to access The Great Courses via Libby Extras.
- resolved Jan 31, 2025, 07:24 PM UTC
This incident has been resolved.
Minor January 3, 2025 Some users are unable to view cover images or play OverDrive Listen audiobooks in Libby, Sora, Marketplace, OverDrive websites 1h 35m Libby, Sora, Magazines, OverDrive Library Sites and 1 more
Started Jan 03, 2025, 08:36 PM UTC· resolved Jan 03, 2025, 10:11 PM UTC
- investigating Jan 03, 2025, 08:36 PM UTC
We are currently investigating this issue.
- investigating Jan 03, 2025, 09:12 PM UTC
We are continuing to investigate this issue.
- resolved Jan 03, 2025, 10:11 PM UTC
This incident has been resolved.
Major November 24, 2024 OverDrive service degradation 2h 33m Libby, Sora, Magazines, OverDrive Library Sites
Started Nov 24, 2024, 11:32 PM UTC· resolved Nov 25, 2024, 02:06 AM UTC
- investigating Nov 24, 2024, 11:32 PM UTC
We are investigating an issue resulting in degradation of OverDrive services.
- investigating Nov 25, 2024, 12:25 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 25, 2024, 01:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2024, 02:06 AM UTC
This incident has been resolved.
Minor November 12, 2024 Marketplace performance issues 1d 2h OverDrive Marketplace
Started Nov 12, 2024, 06:52 PM UTC· resolved Nov 13, 2024, 09:24 PM UTC
- investigating Nov 12, 2024, 06:52 PM UTC
We are currently investigating reports of users encountering issues when attempting to log in to OverDrive Marketplace or experiencing degraded performance within Marketplace.
- investigating Nov 12, 2024, 08:56 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 13, 2024, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2024, 09:24 PM UTC
This incident has been resolved.
Major November 8, 2024 Libby partial outage 32m Libby
Started Nov 08, 2024, 01:22 AM UTC· resolved Nov 08, 2024, 01:54 AM UTC
- identified Nov 08, 2024, 01:22 AM UTC
A partial outage is affecting several Libby including checkouts and holds may be failing for many users, and users may be unable to open loans or samples unless the loan is downloaded.
- resolved Nov 08, 2024, 01:54 AM UTC
This incident has been resolved.