Outsystems incident
Incident intermittently affecting application performance in ODC
Ongoing since 03:52 PM UTC, affecting Europe / Frankfurt and Asia Pacific / Sydney.
We have identified the cause of an issue affecting the performance of applications running on ODC across multiple regions. The issue is not caused by customers’ applications or data. Users may continue to experience intermittent slowness, in some cases affecting several screens at the same time, and in some cases requests that do not complete. The issue should only happen after database inactivity periods. Our team is actively implementing mitigation measures to reduce the impact, and a longer-term solution is also being worked on. Customers may continue to see these symptoms while the measures are rolled out. We will provide updates as more information becomes available.
Affected components
Update timeline
- identified Nov 09, 2026, 03:52 PM UTC
We have identified the cause of an issue affecting the performance of applications running on ODC across multiple regions. The issue is not caused by customers’ applications or data. Users may continue to experience intermittent slowness, in some cases affecting several screens at the same time, and in some cases requests that do not complete. The issue should only happen after database inactivity periods. Our team is actively implementing mitigation measures to reduce the impact, and a longer-term solution is also being worked on. Customers may continue to see these symptoms while the measures are rolled out. We will provide updates as more information becomes available.
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