Resolved after 1 hour 16 minutes, on January 9, 2026.
We’re currently experiencing intermittent issues and delays due to a third-party vendor, which may affect certain aspects of our Customer Support, including our Help Center and chat feature. Our team is actively monitoring the situation. If you need assistance, please email [email protected], and we’ll follow up as soon as possible.
Update timeline
- investigating Jan 09, 2026, 08:12 PM UTC
We’re currently experiencing intermittent issues and delays due to a third-party vendor, which may affect certain aspects of our Customer Support, including our Help Center and chat feature. Our team is actively monitoring the situation. If you need assistance, please email [email protected], and we’ll follow up as soon as possible.
- resolved Jan 09, 2026, 09:28 PM UTC
This incident has been resolved.
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