Outschool Outage History

There were 4 Outschool outages since February 20, 2026 totaling 81h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.outschool.com

Minor April 13, 2026

Search results out of date

Detected by Pingoru: Apr 13, 2026, 11:07 PM UTC
Resolved: Apr 14, 2026, 02:33 AM UTC
Duration: 3h 25m

Timeline · 3 updates

identified Apr 13, 2026, 11:07 PM UTC

We’re currently investigating an issue with our search system that’s causing stale or outdated results to appear on Outschool. You may notice that new classes, updates, or changes are not reflected in search as expected. Other parts of the site are operating normally. We’ll share another update as soon as we know more.
monitoring Apr 14, 2026, 12:38 AM UTC

A fix has been implemented and we are monitoring the results. A few things may still be out of date for bit but will eventually catch up.
resolved Apr 14, 2026, 02:33 AM UTC

This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Trouble Viewing Attachments

Detected by Pingoru: Mar 12, 2026, 04:12 PM UTC
Resolved: Mar 12, 2026, 05:51 PM UTC
Duration: 1h 38m

Affected: Outschool.com Website

Timeline · 3 updates

investigating Mar 12, 2026, 04:12 PM UTC

We’re aware that some learners are currently unable to access attachments in their classrooms. Our team is investigating the issue.
identified Mar 12, 2026, 05:14 PM UTC

We’ve identified the cause of the issue preventing some learners from accessing attachments in their classrooms. Our team is working on implementing a fix.
resolved Mar 12, 2026, 05:51 PM UTC

The issue preventing some learners from accessing classroom attachments has been resolved. If you continue experiencing problems, please contact support.

Read the full incident report →

Notice February 24, 2026

Hotmail users unable to reply to support, messages marked 'Undeliverable'.

Detected by Pingoru: Feb 24, 2026, 04:29 PM UTC
Resolved: Feb 27, 2026, 08:12 PM UTC
Duration: 3d 3h

Affected: Outschool.com Website

Timeline · 2 updates

identified Feb 24, 2026, 04:29 PM UTC

We are currently experiencing delivery issues with Hotmail email addresses. If you are contacting us from a Hotmail account and receive an “Undeliverable” message, please reach out to Support via the website chat messenger or use an alternate email address.
resolved Feb 27, 2026, 08:12 PM UTC

This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Class Access

Detected by Pingoru: Feb 20, 2026, 06:09 PM UTC
Resolved: Feb 20, 2026, 06:49 PM UTC
Duration: 40m

Affected: Outschool.com Website

Timeline · 4 updates

investigating Feb 20, 2026, 06:09 PM UTC

We are currently investigating class access issues.
identified Feb 20, 2026, 06:11 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 20, 2026, 06:24 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 20, 2026, 06:49 PM UTC

This incident has been resolved.

Read the full incident report →

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