Our Sunday Visitor incident

Online List Manager and other services are unavailable

Major Resolved View vendor source →

Our Sunday Visitor experienced a major incident on November 21, 2025 affecting Church Manager - Address Validation and Church Manager - Online List Manager (OLM) API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 05:37 PM UTC
Resolved
Nov 21, 2025, 05:57 PM UTC
Duration
19m
Detected by Pingoru
Nov 21, 2025, 05:37 PM UTC

Affected components

Church Manager - Address ValidationChurch Manager - Online List Manager (OLM) API

Update timeline

  1. investigating Nov 21, 2025, 05:37 PM UTC

    We are currently experiencing a communication issue with the OSV office which affects OLM, the billing module, and the envelope module. We are actively working on identifying and resolving the issue.

  2. identified Nov 21, 2025, 05:40 PM UTC

    The issue has been identified and we are working to resolve it.

  3. resolved Nov 21, 2025, 05:57 PM UTC

    The issue has now been resolved.