Our Sunday Visitor incident

Online List Manager and other services are unavailable

Resolved after 19 minutes, affecting Church Manager - Address Validation and Church Manager - Online List Manager (OLM) API, on November 21, 2025.

identified Nov 21, 2025, 05:40 PM UTC

The issue has been identified and we are working to resolve it.

Started
Nov 21, 2025, 05:37 PM UTC
Resolved
Nov 21, 2025, 05:57 PM UTC
Duration
19m
Detected by Pingoru
Nov 21, 2025, 05:37 PM UTC

Affected components

Church Manager - Address ValidationChurch Manager - Online List Manager (OLM) API

Update timeline

  1. investigating Nov 21, 2025, 05:37 PM UTC

    We are currently experiencing a communication issue with the OSV office which affects OLM, the billing module, and the envelope module. We are actively working on identifying and resolving the issue.

  2. identified Nov 21, 2025, 05:40 PM UTC

    The issue has been identified and we are working to resolve it.

  3. resolved Nov 21, 2025, 05:57 PM UTC

    The issue has now been resolved.

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