Our Sunday Visitor had 4 outages in the last 2 years totaling 44h 55m of downtime — averaging 0.2 incidents per month.
There were 4 Our Sunday Visitor outages since July 9, 2025 totaling 44h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue with Online List Manager that is affecting user's ability to log into that application.
This incident has been resolved.
We are currently experiencing a communication issue with the OSV office which affects OLM, the billing module, and the envelope module. We are actively working on identifying and resolving the issue.
The issue has been identified and we are working to resolve it.
The issue has now been resolved.
On September 28, we experienced an issue where some users may have had trouble submitting new gifts. Scheduled gifts processed as expected. Our team is reviewing and resolving any data discrepancies to ensure accuracy.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We have identified an issue with a recent deployment that is causing issues with some users when trying to view transactions in Online Giving or submitting new gifts. We are actively working to resolve this.
This incident has been resolved.