Our Sunday Visitor incident

Online List Manager and other services are unavailable

Resolved after 20 minutes, affecting Church Manager - Address Validation and Church Manager - Online List Manager (OLM) API, on April 6, 2021.

monitoring Apr 06, 2021, 07:13 PM UTC

The issue appears to be resolved. We are monitoring before closing the incident.

Started
Apr 06, 2021, 07:00 PM UTC
Resolved
Apr 06, 2021, 07:21 PM UTC
Duration
20m
Detected by Pingoru
Apr 06, 2021, 07:00 PM UTC

Affected components

Church Manager - Address ValidationChurch Manager - Online List Manager (OLM) API

Update timeline

  1. investigating Apr 06, 2021, 07:00 PM UTC

    We are investigating a potential internet outage that is affecting communication between the OSV Hub and the OSV main office. This is affecting Online List Manager, Address Validation, Envelopes, Billing and Radius websites.

  2. monitoring Apr 06, 2021, 07:13 PM UTC

    The issue appears to be resolved. We are monitoring before closing the incident.

  3. resolved Apr 06, 2021, 07:21 PM UTC

    Confirmed resolution.

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