Resolved after 14 hours 31 minutes, affecting Online Giving Website and Admin Website, on May 30, 2024.
The issue with the login service has been resolved and users can now log in. We are continuing to monitor things to ensure there are no further issues.
Affected components
Online Giving WebsiteAdmin Website
Update timeline
- identified May 30, 2024, 09:37 PM UTC
The Hub login service is experiencing an issue that is stopping new users from logging in. We have identified the issue and are working on resolving it.
- monitoring May 30, 2024, 09:41 PM UTC
The issue with the login service has been resolved and users can now log in. We are continuing to monitor things to ensure there are no further issues.
- resolved May 31, 2024, 12:08 PM UTC
This incident has been resolved.
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