Resolved after 8 hours 53 minutes, affecting Invoice Imports and Payment Writebacks, on March 17, 2023.
We have been stable for over an hour now and failure rates have returned to normal. If you are still experiencing issues feel free to reach out to our support team.
Affected components
Update timeline
- investigating Mar 17, 2023, 01:03 PM UTC
We are working with our integration partner to investigate an issue affecting the ability to read invoices and account balances.
- monitoring Mar 17, 2023, 01:28 PM UTC
We have been notified that this issue has been resolved and they are monitoring the results.
- monitoring Mar 17, 2023, 01:28 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 17, 2023, 04:17 PM UTC
We are continuing to monitor and waiting for our partner to give us the all-clear.
- monitoring Mar 17, 2023, 04:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 17, 2023, 09:57 PM UTC
We have been stable for over an hour now and failure rates have returned to normal. If you are still experiencing issues feel free to reach out to our support team.
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