Resolved after 1 hour 28 minutes, affecting Invoice Imports and Payment Writebacks, on August 28, 2023.
The invoice syncing issue we reported earlier is now resolved. Please continue processing payments as usual.
Affected components
Update timeline
- investigating Aug 28, 2023, 04:29 PM UTC
Our payments partner is currently experiencing an issue that may cause invoices and account balances to not load or write back. We are working with them on getting this resolved and will provide updates as we know more. You can still continue to receive payments they may just not be written back to your PIMS.
- monitoring Aug 28, 2023, 04:58 PM UTC
Our partner has recovered their service and we are monitoring results.
- resolved Aug 28, 2023, 05:23 PM UTC
The invoice syncing issue we reported earlier is now resolved. Please continue processing payments as usual.
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