Resolved after 2 hours 30 minutes, affecting Account Balance Imports and Invoice Imports and 1 more, on February 5, 2024.
Our third party provider has resolved the underlying issue and is working to restore connectivity to the remaining affected clinics.
Affected components
Account Balance ImportsInvoice ImportsPayment Writebacks
Update timeline
- investigating Feb 05, 2024, 10:03 PM UTC
We are working with our third party to investigate an issue affecting reading and writing back invoices and account balances.
- monitoring Feb 05, 2024, 11:00 PM UTC
Our third party provider has resolved the underlying issue and is working to restore connectivity to the remaining affected clinics.
- resolved Feb 06, 2024, 12:37 AM UTC
This incident is fully resolved at this time
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