Ottimate incident

Ottimate is experiencing issues on the Auth page.

Resolved after 31 minutes, affecting Dashboard and Payments and 1 more, on October 27, 2026.

resolved Oct 27, 2026, 02:25 PM UTC

This incident has been resolved. Login is fully operational. We sincerely apologize for any disruption this may have caused. If you are still experiencing issues, or have any questions, please contact our support team at [email protected]: mailto:[email protected].

Started
Oct 27, 2026, 01:53 PM UTC
Resolved
Oct 27, 2026, 02:25 PM UTC
Duration
31m
Detected by Pingoru
Oct 27, 2026, 01:53 PM UTC

Affected components

DashboardPaymentsSpend ManagementReports

Update timeline

  1. investigating Oct 27, 2026, 01:53 PM UTC

    We are currently investigating reports of failure to login. Our engineering team has been alerted and is actively looking into the issue. We will provide an update within 30 minutes.

  2. identified Oct 27, 2026, 01:54 PM UTC

    We have identified the root cause of the issue affecting login. The problem is related to Clouflare outage in multiple regions. Our team is actively working on a fix and we expect to have a resolution soon. We apologize for the inconvenience.

  3. resolved Oct 27, 2026, 02:25 PM UTC

    This incident has been resolved. Login is fully operational. We sincerely apologize for any disruption this may have caused. If you are still experiencing issues, or have any questions, please contact our support team at [email protected]: mailto:[email protected].

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