Ottimate incident

Blank screen on Dashboard.

Minor Resolved View vendor source →

Ottimate experienced a minor incident on August 5, 2026 affecting Dashboard, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 04:24 PM UTC
Resolved
Aug 05, 2026, 04:33 PM UTC
Duration
9m
Detected by Pingoru
Aug 05, 2026, 04:24 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 05, 2026, 04:24 PM UTC

    Status: Investigating We are currently investigating reports of blank screens. Our engineering team has been alerted and is actively looking into the issue. Please clear your local storage and cookie cache and it should reload OK. We will provide an update within 30 minutes. Affected components Dashboard (Partial outage)

  2. resolved Aug 05, 2026, 04:33 PM UTC

    Status: Resolved This incident has been resolved. All pages are fully operational now. We sincerely apologise for any disruption this may have caused. If you are still experiencing issues, or have any questions, please contact our support team at [email protected]: mailto:[email protected]. Affected components Dashboard (Operational)