Otava incident

AU (AU-PUBVC2) - Host Failure - 5/27/2026

Minor Resolved View vendor source →

Otava experienced a minor incident on May 27, 2026 affecting OTAVA Shared Cloud, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 01:25 PM UTC
Resolved
May 27, 2026, 06:30 PM UTC
Duration
5h 4m
Detected by Pingoru
May 27, 2026, 01:25 PM UTC

Affected components

OTAVA Shared Cloud

Update timeline

  1. investigating May 27, 2026, 01:25 PM UTC

    OTAVA Engineers are currently investigating this incident. OTAVA will provide updates as soon as they become available. Server performance in the AU-PUBVC2 environment may be degraded while engineers perform remediation tasks.

  2. identified May 27, 2026, 03:17 PM UTC

    The OTAVA engineer identified the issue and is implementing the fix.

  3. resolved May 27, 2026, 06:30 PM UTC

    This incident has been resolved.