Otava incident

Encore (portal.otava.com) Service Degraded - 7/21/25

Minor Resolved View vendor source →

Otava experienced a minor incident on July 21, 2025 affecting Encore (portal.otava.com), lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 02:07 PM UTC
Resolved
Jul 21, 2025, 02:57 PM UTC
Duration
50m
Detected by Pingoru
Jul 21, 2025, 02:07 PM UTC

Affected components

Encore (portal.otava.com)

Update timeline

  1. investigating Jul 21, 2025, 02:07 PM UTC

    OTAVA® engineers are investigating a possible service degradation with Encore (portal.otava.com). Encore (portal.otava.com) is currently available, however some clients will not be able to see their virtual machines within the Encore interface.

  2. resolved Jul 21, 2025, 02:57 PM UTC

    This incident has been resolved.