Otava incident

Denver (DEN1) DRaaS powered by Veeam (OCC) Service Degraded - 6/25/25

Minor Resolved View vendor source →

Otava experienced a minor incident on June 25, 2025 affecting DRaaS powered by Veeam (OCC), lasting 26d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 08:30 PM UTC
Resolved
Jul 22, 2025, 07:35 PM UTC
Duration
26d 23h
Detected by Pingoru
Jun 25, 2025, 08:30 PM UTC

Affected components

DRaaS powered by Veeam (OCC)

Update timeline

  1. investigating Jun 25, 2025, 08:30 PM UTC

    OTAVA® engineers are investigating irregularities found after the maintenance performed 24 June 2025. If jobs fail please re-attempt them or allow them to retry organically. If you have not done so please apply the latest CVE patch https://www.veeam.com/kb4696.

  2. investigating Jun 26, 2025, 02:09 PM UTC

    OTAVA® engineers are continuing to investigate this issue.

  3. monitoring Jul 02, 2025, 01:13 PM UTC

    If you have not done so please apply the latest CVE patch https://www.veeam.com/kb4696.

  4. monitoring Jul 13, 2025, 07:01 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 22, 2025, 07:35 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 22, 2025, 07:35 PM UTC

    This incident has been resolved.